Have questions ?


They might be answered in our FAQ.
We tried to cover just about everything you need to know.


You can also email us at:

or fill in our contact form:


More Info

I’ve found the pieces I want but don't know my size.


Please check out our size chart.  The sizes are based on U.S women's apparel:

Model sizes are also available under each product in the product description tab.

What is the return policy?


As of Nov 15, 2020 there are no refunds or exchanges for items purchased. 



Which methods of payments can I use?


The website accepts Credit/Debit Amex, Visa, Discover, Mastercard. Paypal is also accepted.


How do I qualify for free shipping?

Free shipping is available on all US orders $75 or more and will be automatically added during checkout.

You’ve sent me the wrong items


Please send an email including pictures of items with tags and sizing to and we will be happy to send you the correct size and pay for your return shipping and handling fees.


Domestic (U.S) orders

Unless otherwise selected, all domestic orders are shipped USPS First Class Mail. Once processing is complete, shipping time will take 2-4 days depending on the final destination.

We do not split shipments. Orders ship once all items in an order are ready for shipment.

Shipments in excess of $300 require a signature for delivery.

Any packages returned for INCOMPLETE/INCORRECT address will be shipped again at the customers expense.

International Orders


All applicable custom fees, taxes and duties are the sole responsibility of the customer as FitChicks does not collect these prior to shipment. Please contact your country's customs office for respective charges and rates on packages coming outside of your country.

Once an order is placed you are responsible for all original shipping charges, applicable custom import fees and the cost of return shipping back to us. This includes any shipment that is refused delivery as a $15 return shipping fee will also be deducted from your refund.

Please note - due to cost restrictions we cannot split ship international orders. If one or more items on the order is on back-order, they will be shipped out once the order is complete.

Deliveries can be delayed beyond our stated shipping times which is beyond our control and refunds/reimbursements for shipping costs cannot be offered.

At the current time we do not ship to India due to restrictions.

How do I use my discount code?


Enter your discount code during checkout.

Is it safe to order online?


Our privacy policy and terms and conditions are outlined on the FAQ page. Please refer to this section for further information. 

Can I track my order ?


Tracking will be available via USPS. Once order is shipped you will receive a separate email from USPS with details regarding shipping and expected delivery.